We always strive to provide the wow experience to our customers.

Kindly mind we doesn’t deliver items internationally. Services of the platform would be available to only selected areas in India. You will be able to make your purchases on our website from anywhere in India

All orders placed on “bilari bazar” are dispatched through courier partners such as DTDC,Speed Post,Blue Dart etc.

Delivery charge may varies with each Seller. Sellers generally ship the items within the time specified on the product page. Business days exclude public holidays. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller’s shipping policy.Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

The prices are solely decided by the sellers.We does not interfere in the same.There could be a possibility that the same product is sold by other sellers at different prices.  In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Convenience fee is levied by vijayrekha internet private limited for providing technical expertise,post sales services such as consumer support. The fee helps mitigate various costs incurred by the platform and ensures smooth running and efficient customer service.

Convenience fee may be levied under the following circumstances:

1 – Orders value below certain value.

2- Charges on providing services for users with higher than average returns.

However, very rarely, there are some accounts that misuse our customer-friendly return service. These accounts typically return more items compared to an average user or frequently choose to not accept their shipments. We reserves the rights to levy convenience fee on customers whose return rates are higher than average and are not adhering to the liberal returns service.

If the order is lost or undelivered to the customer’s preferred location the complete order amount will be refunded.If a customer cancels / returns an order convenience fee will not be refunded. In case of partial order return convenience fee will be non-refundable irrespective of order value. Order value is calculated after applying discounts / GST.

Kindly reach out to us for pilferage within 24 hours of delivery failing which the claim will not be entertained. While we investigate request you to please make note of the pointers:

You may be required to information like, short description of the case few questions will be asked to help us understand the scenario. Kindly do not use the item for which claim is being raised. The snapshots of the packet  / products. The refund for prepaid / cash on delivery orders will be done after complete the investigation.

You may not be liable for a refund if the scenarios stated below:

Failure to provide snapshots of the packet and box and adequate information about the case.If a pilferage delivery was received, claims must be made on the same day. We might need to pick-up your packaging for investigation at our end. So you must not dispose of the packaging for 4 – 5 days post delivery. You have used the item for which claim was raised. In case of a component missing from a multi-component item.

COD is Available On Order of Rs. 999 and above.

Please be ensure before taking the delivery the package is not tampered and is in good condition.

We reserve the all rights to modify the user policy at  any time without any prior notification.