We always strive to provide the wow experience to our customers

After successful pickup of the return product at your doorstep we will initiate the refund to your source account. For refunds taken into source accounts via UPI & Wallet, your refund will reflect instantly (Four days in case of delay).For refunds taken to source accounts (that is Credit Card, Debit Card and Netbanking), your refund may take 10-12 days to reflect in your account depending upon your bank partner.

After the refund has been initiated as per the returns policy the refund amount is expected to reflect in the customer account as per the following timelines

Online Refund – 10 to 12 days post refund initiation depending on your bank partner. Wallet -Instant (Four days in case of delay)

kindly note we initiates the refund upon successful return pick up or after the returned item has reached us and quality check is successful. Therefore the refund initiation time may vary by time taken by the courier partner to deliver the return to Sellor or registered office of the company. In case of any refund discrepancies we may at its sole discretion request you to share with us a screenshot of your bank statement.

kindly keep the return shipment ready. We will pick up the return within 8 – 10 days from the request placement date If your area pincode is serviceable. If your area pin code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner. Please ensure to place a sheet of paper with the details of Order Number for each item included in the package.

For all self-shipped returns, you will be duly reimbursed the shipping costs.

Therefore kindly ensure that scan copy of courier receipt is shared with us. The receipt should satisfy the following conditions for successful processing.

Residential / office address, destination address, shipment date, amount and other details should be mentioned. The information on the receipt should not be edited. It should capture the weight of the return package.

This is subject to your returns being inspected and successfully processed upon receipt at our end.

Your return request may be declined this may be happened if the item you returned is used / damaged / original tags are missing. The user shall not be eligible for a refund if the return request is declined. For more details please call us.

It is our constant effort to provide our customer with the best products. We / our seller carefully inspect each and every product before shipment to ensure a hassle-free and correct delivery. Since cosmetic products are non-returnable and cannot be used after opening, we are unable to issue a return. Please contact our customer service of any concern.

we reserve the all the rights to modify the user agreement / policy at  any time without any prior notification.